The last part of the process is the detail. Your vehicle will receive a mini detail when any body repair work is done to the vehicle. Our detail staff uses high quality cleaners to achieve an impressive end result.
Matthews Township Collision Center 10535 Monroe Rd. Matthews, NC 28105
There are huge differences how estimates are handled at individual shops. At MTCC we make it a point to educate the customer on how the repairs will take place. this is accomplished by consulting with the customer about what to expect from how to deal with insurance companies to the repair process. Many body shops just give you an amount to repair the vehicle and fail to educate. At MTCC we treat each estimate as a potential customer, therefore resulting in quality time spent with the client in order to achieve their business.
Once you have received an estimate and your vehicle has been scheduled, it is ready for the repair process. MTCC uses the latest in technology and years of experience to insure a quality repair job when replacing entire sections, structural replacement and frame repair. Our computerized measuring system along with quality technicians will result in an accurate repair, meeting the specifications set by the manufacturer.
When body repair is complete, all suspension and mechanical components are inspected. If a mechanical problem exists due to the accident, parts will be repaired or replaced by our technicians.
After body and mechanical work has been completed, it is now time for paint. In order to achieve a high quality paint job a few factors must come into play:
A painter that is more motivated by the quality of his work versus volume.
A quality paint product
Computerized paint mixing room.
A spray out to insure a color match.
Removing lights, trims, handles, etc. instead of taping over them. Resulting in a clean finish.
A downdraft paint booth with a full bake cycle, plenty of room and great lighting.
MTCC utilizes all the above mentioned in order to produce a quality finished product. Many may claim a quality paint job but few are able to produce such quality.
Paintless Dent Repair (PDR) is designed to bring the metal back flush with the original panel surface without the use of paints or fillers / bondo at an affordable cost. Furthermore the process accomplishes this without paint cracking or destruction provided the original paint has no existing weaknesses from external damage or environmental causes.
Both large and small dents can be repaired, assuming there's sufficient access to the dent from beneath the panel (to be determined by a PDR technical person), and that the actual panel has no more than surface damage.
MTCC continually receives high ratings and positive feedback from our customers. MTCC strives towards 100% customer satisfaction and we back that up with a lifetime warranty on all repairs conducted by MTCC. All collision centers are not created equal when it comes to customer service and quality repairs. We encourage you to find out for yourself the difference of service you will experience from our staff at MTCC.
Matthews Township Collision Center has a longstanding relationship with Williams Wrecker Service. Can't drive your car here? No worries. Contact MTCC and we'll make arrangements to get your car to us, and if needed, provide a rental car for you. Being in an accident is stressful enough. Make one call to MTCC and we'll handle the rest.