Media, Videos, by Matthews Township Collision Center, Matthews NC

There are huge differences how estimates are handled at individual shops. At MTCC we make it a point to educate the customer on how the repairs will take place. this is accomplished by consulting with the customer about what to expect from how to deal with insurance companies to the repair process. Many body shops just give you an amount to repair the vehicle and fail to educate. At MTCC we treat each estimate as a potential customer, therefore resulting in quality time spent with the client in order to achieve their business.

Once you have received an estimate and your vehicle has been scheduled, it is ready for the repair process. MTCC uses the latest in technology and years of experience to insure a quality repair job when replacing entire sections, structural replacement and frame repair. Our computerized measuring system along with quality technicians will result in an accurate repair, meeting the specifications set by the manufacturer.

When body repair is complete, all suspension and mechanical components are inspected. If a mechanical problem exists due to the accident, parts will be repaired or replaced by our technicians.

After body and mechanical work has been completed, it is now time for paint. In order to achieve a high quality paint job a few factors must come into play:

1. A painter that is more motivated by the quality of his work versus volume.
2. A quality paint product
3. Computerized paint mixing room.
4. A spray out to insure a color match.
5. Removing lights, trims, handles, etc. instead of taping over them. Resulting in a clean finish.
6. A downdraft paint booth with a full bake cycle, plenty of room and great lighting.

MTCC utilizes all the above mentioned in order to produce a quality finished product. Many may claim a quality paint job but few are able to produce such quality.

Paintless Dent Repair (PDR) is designed to bring the metal back flush with the original panel surface without the use of paints or fillers / bondo at an affordable cost. Furthermore the process accomplishes this without paint cracking or destruction provided the original paint has no existing weaknesses from external damage or environmental causes.

Both large and small dents can be repaired, assuming there's sufficient access to the dent from beneath the panel (to be determined by a PDR technical person), and that the actual panel has no more than surface damage.